Allison Frame
For questions about the program, scheduling, or general inquiries, please feel free to reach out directly.
Information and Resource Referral Program (IRRP)
Making life easier for individuals with disabilities and their caregivers.
What Do We Do?
The Information and Resource Referral Program assists clients by providing information, resources and referrals. We’re here to make life easier for individuals with disabilities by assisting with applications for disability, pensions and other types of arduous application processes. We know that applying for benefits and finding the right resources can feel overwhelming—that’s where we come in! Our friendly team is ready to guide you every step of the way, offering one-on-one support in person, over the phone, by email, or through Zoom.
Who We Serve
The Information and Resource Referral Program is available to:
- Individuals with disabilities
- Caregivers of individuals with disabilities
- Anyone needing assistance with disability applications, pensions, or resource referrals
How We Can Help
Disability Assistance Applications
Applying for disability benefits can be complicated, but we're here to simplify it for you. We'll help you understand the differences between federal (CPPD) and provincial (PWD/PPMB) programs, assist with filling out applications, and support you through the appeal process if needed.
Information and Resources
Not sure where to start? Our office on Departure Bay Road has a wall full of brochures, pamphlets, and helpful guides. If you can't find what you're looking for, just ask! Our team is happy to point you in the right direction or connect you with the right resources.
Personalised Support
Everyone's needs are different, so we offer one-on-one help tailored to your situation. Whether you need assistance with forms, have questions about programs, or just don't know where to turn, we're here for you. If we can't help directly, we'll do our best to connect you with someone who can.
Other Important Applications
We also help with federal pensions like OAS, GIS, and CPP, Disability Tax Credit (DTC), BC Housing Registry and SAFER Program, Ballenas Housing Society applications, Provincial Fuel Tax Program, BC Ferries disability travel support, Canadian Dental Benefit, and many other forms and programs.
Federal pensions (OAS, GIS, CPP)
Disability Tax Credit (DTC)
BC Housing Registry and SAFER Program
Ballenas Housing Society applications
Provincial Fuel Tax Program
BC Ferries disability travel support
Canadian Dental Benefit
And many other forms and programs
Program Manager
I truly don’t know what I would have done without Allison. Her support emotionally, mentally, and financially, has alleviated the intense stress that I had weighing on me daily. She assisted me with applying for not only my Old Age Security pension, but also with the Government Income Supplement, and to help with my rent, she helped me apply for a housing supplement. Thanks to Allison and the staff at NDRC, I am now able to sleep more soundly, wake up with hope for a better future, and feel peace throughout my days, as opposed to feeling absolutely hopeless, anxiety ridden, and fearful
Book our services.
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